FAQ
We want your college student to be successful throughout their college career. They need a good foundation and support to gain this success. At The Nine at Central’s student apartments near the UCF campus, we strive to empower your student’s health, happiness, and hard work without leasing hassles or hidden challenges. We understand the student’s needs from their home away from home, and we’re always here to help!
Individual Leases
Individual leasing means peace of mind for you. Unlike many apartments or rental houses where a joint lease is signed, your financial responsibility is only for your student’s space. If a roommate transfers to another school or moves out of The Nine for any reason, you do not have to worry about covering their portion of the rent. This is another reason The Nine is your student’s best housing option!
On-site Professional Staff
Our maintenance staff will respond to your student’s maintenance issues quickly and professionally. The Nine offers 24-hour emergency maintenance as well so that your student’s comfort is not affected.
Affordable Floor Plans
The Nine has six diverse floor plans ranging from two, three, and four bedrooms. Our leasing team will be able to help you find the perfect fit for your preferred number of roommates.
Roommate Matching
If your student does not have a roommate in mind, we can find them one! Each roommate will fill out a Roommate Matching form so that we know what they are looking for in a roommate. During the summer, we spend weeks looking at these preferences and matching them with the best person we can find!
Resident Events to Keep Students Involved
While the main focus of your student’s college career will be on graduating and getting a fulfilling job, they also need to have fun along the way. At The Nine, your student will create lifelong relationships and connections, making them even more successful. Our team plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, resume-building classes, gaming tournaments, and more. We will also keep our residents connected to events at the University of South Carolina and around town so they don’t miss anything! We want your student to succeed, so we thought of them while designing The Nine as a Living-Learning environment!
FREQUENTLY ASKED QUESTIONS
What does it mean to have an individual lease?
Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate does not return for the spring semester, you’re not responsible for their payment.
What is included in the installment?
The Nine at Central’s monthly installment includes rent, internet, cable, water, sewer, pest control, washer and dryer, 24/7 access to all of our amenities, and an excellent team to help you anytime you need them.
Do you have a roommate matching system?
At The Nine, we believe that your roommates are important to ensuring you have an enjoyable living experience. If you do not have preferred roommates, our managers complete roommate matching by hand. When completing your application, you will fill out a roommate matching questionnaire. We encourage you to fill this out completely and honestly so our team can hand pick roommates that are catered to you!
When is my installment due?
You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments. If you choose to pay a single installment for the whole of the amount, that single installment is due August 1. If you choose to pay in two-semester installments, those installments are due on August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1, and the remaining eleven installments are due on the 1st of the next eleven months. Please note that these are all installment payment options and not monthly rent.
How do I pay my installment?
The preferred method of payment is online via your resident portal. Additionally, we accept certified funds (cashier’s check or money order).
Is there insurance coverage for a fire, theft, or natural causes? Does my lease provide coverage for my belongings?
Your lease does have an insurance policy associated with it; however, this policy will only cover landlord issued items. We recommend acquiring your own policy with a third-party company as it is generally inexpensive and will protect your belongings as well as landlord issued items. If you’d like to opt in to using a third party insurance company, please contact the office.
What if I need to break my lease or don't return for the spring semester?
Our lease is binding and cannot be broken. You must re-let if you cannot live here after signing your lease. Please call the leasing office for information on re-letting.
What if I need maintenance in my bedroom or apartment?
If you need maintenance, you can go to your resident portal on our website and fill out a maintenance request. If it is an emergency and after hours, please call (407) 987-5305 and follow the prompt to select emergency maintenance.
What furniture is provided?
The 9 comes fully equipped with energy-efficient appliances and a designer furniture package, which includes a couch, chair, coffee table, media console, 55” TV, barstools, and washer & dryer in the common area. Your bedroom is fully furnished with a full-size XL bed, dresser, nightstand, desk, and chair.
How do I receive mail and packages?
There are three ways to receive mail or packages at The Nine. Our Amazon Hub accepts packages from all carriers and a majority of package will be delivered directly to the Hub. All mail will be delivered to the office and then sorted into your mailbox that you share with your roommates. Oversized packages will be delivered to the office and are available for pick-up during office hours. We do not have the ability to store perishable items.
What do I need to bring to my new apartment?
We suggest that you bring:
- Bedding for a Queen-Size bed
- These fit our bed sizes best and offer a more extensive selection
- Toiletries
- Dishes/Cookware
- Decorations to make your new room feel like home!
What kinds of events do you have at The 9 at Central?
While the main focus of your student’s college career will be on graduating and getting a fulfilling job, they also need to have fun along the way. At The Nine at Central, your student will create lifelong relationships and connections that will make them even more successful. Our great staff plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, resume-building classes, and gaming tournaments. We will keep our residents connected to events going on here, as well as events happening around town, so they don’t miss anything! We want your student to succeed, so we thought of them while designing The 9 as a Living-Learning environment!
What is The Nine's pet policy?
The Nine is pet friendly! We have a limit of one animal per resident. All pets must be registered through PetScreening. We have a one-time pet fee and a monthly pet rent. If you have an ESA or Service Animal, no fees will be applied to your account as long as proper documentation is provided.
Does The Nine have a shuttle?
Yes! We are on the UCF shuttle route. Route numbers vary by year. The route number for the year will be listed in your Resident Handbook.
